FAQs
Straight answers, without the jargon.
If you would rather talk, call 0330 633 2007. Our team is available 9am – 5pm, monday to friday.
A small wearable device that lets you call for help at the press of a button, at home or out and about. It connects you to our trained response team around the clock.
The device senses sudden impacts and can automatically alert our care team, even if you cannot press the button yourself.
Anyone who wants extra reassurance, including people living alone, active adults over 50, or anyone with health or mobility concerns.
You are connected to a trained responder who speaks to you through the device, assesses the situation and arranges the right help, whether that is a family member, neighbour or the emergency services.
Plans start at £32.99 a month, with quarterly and annual options. There is no long contract and you can cancel anytime.
No. The device uses its own mobile connection, so it works independently at home and while you are out.
Yes. We can follow the contact plan agreed with you and keep the right people informed when help is needed.